The police let the super hero go, but encouraged him to leave the crime fighting to the professionals, the police.
While we normally have a net positive amount of new tickets in, this week we actually saw a decrease in overall outstanding tickets on top of the others we turned and burned for the week.
We closed out a total of 32 tickets this week and had an decrease of 1 more still outstanding tickets for a net of -33 tickets for the week.
Here’s where each of the Node and Enterprise clients stand of the beginning of this week:
Corporate Accountability
|
Open
|
Pending
|
Bug
|
Inquiry
|
Feature
|
Solved
|
|
Corp Account
|
0
|
0
|
1
|
0
|
0
|
2
|
Of Note: Nothing of note for this past week.
Major Concern/Issue: Still waiting on the custom field weighting issue. The form generator might be a solution, but wanted to see if Surfrider has more suggestions before going this route. They also want more social network integration.
DSCC
Of Note: Nothing crazy to report from the DSCC, helped Jason with some account creation and roles/permissions. The main DSCC seems to have calmed down about email deliverability.
Major Concern/Issue: Campaigns are now the most vocal about email deliverability. Press releases not reaching press contacts have cropped up again as an issue.
Equality Federation
Of Note: I continue help the stragglers with their switch over and we’re manually pushing contributions. Trainings begin this week for them this week.
Major Concern/Issue: The append script is still the big issue. I am going through org by org to figure out if it’s their data or the script itself. The amount matched is all over the place with some orgs getting 99% at the state and federal level and others nowhere near that.
EWG
Of Note: Pretty quiet, I’m going over to their office at some point to run Colleen through email list quality check.
Major Concern/Issue: Email, email, email!
Forest Ethics
|
Forest Ethics
|
0
|
0
|
1
|
0
|
1
|
19
|
Of Note: Just answered the new person’s questions. Corrine had her baby this weekend too.
Major Concern/Issue: Just answering questions for their new person.
Free Tibet
Of Note: Nada, they are happy as can be.
Major Concern/Issue: Nothing.
Greater Philadelphia Cultural Alliance
|
Greater Philly
|
0
|
0
|
0
|
0
|
0
|
0
|
Of Note: We can’t get a hold of them.
Major Concern/Issue: Both Matt and I have reached out numerous times and in numerous ways and they don’t respond.
HSUS
Of Note: Lots of work for James, we’re still working out the best way to differentiate their priorities especially when it comes to differentiating features and bugs.
Major Concern/Issue: Not a ton, it’s mostly tweaks to the organizing platform.
Human Rights
Of Note: Nothing of note, pretty quiet.
Major Concern/Issue: Nothing of note, pretty quiet.
LCV
Of Note: Being removed from reports.
LWV
Of Note: Very quiet. I helped the LCV NY chapter a bit with questions.
Major Concern/Issue: Nothing major, the do it yourself url shortener will go over real well with them.
OCA
Of Note: Same as last week – They’re time as an enterprise client is coming up, I suggest we extend it as a lot of their issues won’t be solved for a while. They have very specific membership needs that need to be worked through and the “form generator” should be able to help with some of this.
Major Concern/Issue: Same as last week – They are really into chapters and the fact the chapter field can’t be used like normal fields and added to a page complicates things. That’s been added as a feature request. They also have some long term event needs and membership management needs I’m helping them through.
Oceana
Of Note: Just helped them with some questions about actions and best way to submit tickets.
Major Concern/Issue: Working on their reporting from emails still.
Surfrider
Of Note: Sent on the latest version of the form builder to them waiting to hear back. I followed up with Mark about their listserv feature request. Still waiting to hear back about the form builder.
Major Concern/Issue: Listservs and preventing bouncebacks.
True Majority
|
True Majority
|
0
|
0
|
1
|
0
|
0
|
12
|
Of Note: Nothing of note.
Major Concern/Issue: Nothing of note.
Like the comic book Kick-Ass, real life individuals are donning tights and keeping our city streets safe. Cincinnati has a new protector of it’s streets, Shadow Hare. We’re serious. A 21 year old man from Milford is stalking the streets making the city safe from the what we assume is the scourge of jay-walking, and littering.